Use case · Supplements
Sell the whole routine, not a single jar.
Supplement brands retain best when the subscription is a regimen, not one SKU. Gro ships multi-product stacks together, swaps items on a schedule, and keeps the whole protocol on one plan. Every feature included, one simple fee.
Every feature included
Build-a-box, upsells, loyalty, retention flows and analytics. On every plan, one simple fee.
Free migration, done for you
We move your subscriptions across end to end. Your subscribers never notice the switch.
A Gro expert, not a queue
Talk to the people who build Gro, by email, video or phone. On every plan, free.
Retention built in
Smart dunning, skip-don’t-cancel and win-back keep subscribers longer, automatically.
Built for supplement brands
What Gro does for supplement brands.
Sell the whole routine
Bundle a protocol into one subscription so customers commit to a routine, not a jar. Higher order value, stickier retention.
A stack that evolves on schedule
Schedule swaps so the stack changes on its own. Loading phase in month one, maintenance from month two, automatically.
Refills that land right
Replenishment timing matches how fast each product is actually used, so nobody doubles up or runs dry.
Scheduled swaps
The stack that evolves on schedule.
Map out the phases of a protocol once and Gro moves each customer through them automatically, swapping products in and out at the right cycle. It reads like a plan from a practitioner, not a shopping cart.
- Sequence products across phases
- Swap or add items on a set cycle
- Time refills to real usage, per product
Bundle a protocol
One subscription, the whole regimen.
Package several products into a single subscription so customers commit to a routine, not a jar. Order value goes up, and a regimen is far harder to cancel than a one-off refill.
- Multi-product stacks on one plan and one charge
- Build-a-stack so customers assemble their own
- Higher AOV without a second subscription to manage
Replenishment timing
Refills that land right, not early or late.
Every product empties at its own pace. Gro times each refill to real usage, so customers never double up on one thing or run dry on another, the quiet reason a lot of supplement subs get cancelled.
- Per-product replenishment cadence
- Customers shorten or extend in a tap
- Reminders before they run out
Retention
Save the subscriber at the moment of cancel.
A protocol takes weeks to work, so an early cancel is often just doubt, not a decision. Gro offers a pause, a swap or a save at exactly that moment, and wins back the ones who still leave.
- Save offers on the cancel flow
- Skip and pause instead of quitting
- Win-back for lapsed customers
Smart dunning
Recover failed payments before they cost you the customer.
A card declines and most tools just cancel the subscription. Gro retries on the schedule that recovers the most, then nudges the customer over email and SMS, so a routine payment blip doesn’t lose you the subscriber.
- Smart retries Automatic retries timed to when a card is most likely to clear, not a fixed loop that gives up early.
- Email reminders Branded “update your card” emails go out automatically while it retries.
- SMS reminders Text nudges for the customers who never open email, so more cards get fixed.
Works with your stack
Keeps talking to the tools you already run.
Subscription events flow into your marketing, support and automation tools, so nothing lives on an island.
monthly growth after switching to Gro
of failed payments recovered
“Bundling the protocol lifted our order value and the scheduled swaps do what our old app couldn’t. Retention is up and we’ve grown faster since moving.”
[05]Supplements
Supplements on Gro, answered
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