Meet Gro Agent
Gro Agent is the assistant inside your Gro dashboard. Tell it what you want in plain words and it does the work in front of you: pulls your numbers, finds a customer, drafts a campaign, builds a flow or sets up a signup form.
Open Gro Agent
Section titled “Open Gro Agent”Click Gro Agent (the robot) at the top of the dashboard sidebar. The chat opens beside the page you’re on, so you can keep working while it builds.
Each page suggests a few things to ask. On a subscription, try “Skip the next delivery”. On the flows page, try “Build an abandoned cart flow”.
What it can do
Section titled “What it can do”Gro Agent knows every part of Gro. You don’t need to tell it which part you mean, it works that out from your message.
| Area | Ask it to |
|---|---|
| Subscriptions | Find subscribers, pause, skip, swap and reschedule, add store credit, and report on churn and revenue. |
| Email & SMS campaigns | Draft emails and texts, pick the audience, write subject lines, design templates and report on results. |
| Automations | Build flows like a welcome series or abandoned cart, test them on a real customer and fix their emails. |
| Signup forms | Create popups and embedded forms, edit their copy, design and targeting, and tell you how they convert. |
It also answers “how do I” questions using these docs, so you can ask “how do I set up my sending domain?” without leaving the page.
Point at something with @
Section titled “Point at something with @”Type @ in the chat to pick a campaign, template, segment or flow from your store. Gro Agent reads it first, then does what you ask with it:
- “Write an email like @Summer sale, but for autumn”
- “Send the weekend sale to @VIPs”
- “Build a flow like @Welcome series for wholesale customers”
You confirm every change
Section titled “You confirm every change”Gro Agent looks things up and drafts freely, but anything that changes live data waits for you. When it wants to pause a subscription, add store credit, publish a form or create a coupon, it shows exactly what it will do with a Confirm button. Nothing happens until you press it. Reply “no” or ask for something different and the change is dropped.
Your role applies
Section titled “Your role applies”Gro Agent can only do what your role allows. If your role can’t cancel subscriptions, neither can Gro Agent when you ask it. See team roles.
Everything Gro Agent does shows in the activity log as you, “via AI Agent”, so your team can see who changed what.
Use Gro from Claude or ChatGPT
Section titled “Use Gro from Claude or ChatGPT”Prefer to work from your own AI assistant? Gro Agent and the Gro connector have the same powers. See connect an AI assistant.