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Connect Gro to Claude

Gro ships an MCP (Model Context Protocol) server. Connect it to Claude and you can ask questions about your store, look up a customer, pause or reschedule a subscription, draft email templates and text message campaigns, all from a chat.

Everything runs against your own Gro account with your own login. Nothing is shared between stores.

What you can do

Section titled “What you can do”

Some things merchants ask Claude once Gro is connected:

  • “How are subscriptions doing this month? How many are active, new and churned?”
  • “Find the subscription for jane@example.com and tell me when her next delivery is.”
  • “Why are people cancelling? Show me the top reasons for the last 90 days.”
  • “Move Jane’s next delivery to next Thursday morning.”
  • “Skip Sam’s next box, he is away for two weeks.”
  • “How did the Spring Sale campaign do? Opens, clicks and revenue.”
  • “Draft a win back email in our brand style using our three best sellers.”
  • “Draft a text for our weekend sale to the VIP segment.”
  • “How many texts did we send last month, and how many failed?”
  • “Send me a portal login link for order 1042’s customer.”

Claude will confirm with you before it does anything that changes a subscription or moves money, such as cancelling, pausing or applying a discount.

Connect from Claude.ai or the desktop app

Section titled “Connect from Claude.ai or the desktop app”
  1. Open Settings then Connectors in Claude.
  2. Find Gro in the directory and click Connect. If it is not listed yet, choose Add custom connector and enter the server URL below.
  3. Claude opens the Gro login page. Sign in with your normal Gro account.
  4. If you belong to more than one store, pick the store you want Claude to work with.
  5. Approve the access Claude is asking for and you are done.

Server URL for a custom connector:

https://api.usegro.co/mcp

Connect from Claude Code

Section titled “Connect from Claude Code”
Terminal window
claude mcp add --transport http gro https://api.usegro.co/mcp

The first time you use a Gro tool, Claude Code opens your browser so you can sign in.

Permissions

Section titled “Permissions”

Claude acts as you, in the store you pick when you sign in. It can look things up and make changes exactly where you can, and it cannot see any other store.

Tools that change something, like cancelling a subscription or scheduling a campaign, are marked as such so Claude asks before using them.

Every action Claude takes is recorded in the Gro activity log under your name, the same as if you had done it in the dashboard.

Disconnect

Section titled “Disconnect”

Remove the connector in Claude under Settings then Connectors. Gro stops accepting requests from that connection straight away.

Full tool list

Section titled “Full tool list”

See the MCP tools reference for everything Claude can do once connected. Using Cursor, ChatGPT or another assistant? See Connect an AI assistant.