Built for Shopify
The next-gen subscription platform, built to grow with you.
Flexible, modern, and supported directly by the team that built it. Free migrations from other platforms.
More revenue
Upsells, loyalty add-ons, referrals.
Less churn
Cancel flows, winback flows.
Fewer support tickets
Fast, easy to use portal to self serve.
Most subscription tools think in billing dates. Your customers think in deliveries.
That gap shows up everywhere: confusing portals, cancellations you can't save, support tickets your team shouldn't be fielding. Customers churn because the tool doesn't match how they actually shop.
Playbooks
Create flows for any scenario.
Swap products automatically, trigger offers, rewards, churn-prevention flows and more. No code, no manual outreach.
Payment recovery
A failed card shouldn't cost you the customer.
Gro retries on a schedule, nudges the customer to update their card, and keeps the delivery date intact. Most failed payments recover without anyone on your team touching them.
See how retention worksCustomer reviews
“Since implementing Gro, we’ve seen meaningful improvements across the business. It’s played a significant role in helping us scale more efficiently, and the customer portal has significantly cut our support tickets along the way.”
Fully loaded. Easy to use.
Grow recurring revenue
Build-a-Box, bundles, subscribe and save, upsells, loyalty built in. Higher AOV, longer LTV, without bolting on three more apps and paying three more bills.
Keep more subscribers
Cancel flows that retain customers. Pause, swap, skip in two taps. A subscription model built around when products arrive, not when cards get charged. Customers stay because the tool doesn't fight them.
Run it without a headache
A clean UI your ops team will actually use. Fast support from the people who built the thing. No bolt-on apps for things that should be native. Less time in the platform, more time growing the brand.
Works with your stack
Keeps talking to the tools you already run.
Subscription events flow into your marketing, support and automation tools, so nothing lives on an island.
A portal customers actually use
Passwordless login. Pause, swap, or skip in two taps. Manage subscriptions per pet, per kid, per vehicle, not per account. The portal matches your brand without a line of code.
Save the cancellation
Understand why people are leaving so you can offer an alternative or tweak your subscription offering before they go.
- See why people leave A live churn-reasons dashboard breaking it down by reason, segment, and product.
- Set churn-prevention offers Pick what to offer at the cancel moment: discount, skip, change frequency, tips, or a free product.
- Save at the cancel moment The right offer surfaces in a polished modal the instant a subscriber clicks cancel.
Let customers build their box
Static, dynamic, or sectioned bundles. Customers curate their own box. Brands running Build-a-Box see higher AOV and lower churn from the second order on.
More in every order
Revenue you'd otherwise leave on the table, shown to customers at the moment they're ready to buy.
- In-portal add-ons Subscribers add one-off extras to their next box without leaving the portal.
- Box-bundle upsells Pre-built bundles surfaced at the moment subscribers are about to renew.
- Personalised by purchase history Each subscriber sees offers matched to what they actually buy, not generic recommendations.
Refer-a-friend, built in
Subscribers share a unique link, friends get a discount on their first box, subscribers get rewarded. All inside the portal you already use.
Loyalty and rewards without a second app
No separate app, no extra monthly fee. Offer reward gifts at checkout that automatically get added to their order. Offer loyalty rewards for customers sticking around.
See what's actually happening
Real-time data that tells you how your subscription business is running.
- Forecasting See revenue and product demand into the future.
- Product performance See what's selling and what's not at a glance.
- Customer insights Find your top customers and watch your growth in one view.
Cohort retention you can act on
See exactly how each month's signups stick around - and which changes moved the needle.
- Spot drop-off points See exactly when each cohort starts churning, week by week.
- Compare cohorts side-by-side Did November's signups retain better than October's? Instantly visible.
- No setup required Works out of the box - no data warehouse, no SQL, no extra fee.
Use cases
Tuned to how your category actually sells
One platform, shaped around the way your customers buy. Pick your category to see how it works.
Leave the move to us.
On Recharge, Skio, Bold or something custom? We bring everything across and you sign off before it goes live.